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Maintenance Agreements

Please complete the following form for a customized maintenance agreement quote

Please note if this maintenance proposal is:
 
Yes No

Replacing equipment on an existing contract:

Please make a selection.

Equipment is being added to an existing contract:

Please make a selection.

Equipment is to be on a new maintenance plan:

Please make a selection.
Infrastructure:
 
Yes No

1. Site Infrastructure Response:

 

a. 24 hours per day x 365 days per year. On-Site response with 2 -4 hour response time.

Please make a selection.

b. 8:30 A.M. to 5:00 P.M., Monday – Friday, On-Site response; excluding legal holidays with same day response time.

Please make a selection.

c. 8:30 A.M. to 5:00 P.M., Monday – Friday, On-Site response; excluding legal holidays, with next day response.

Please make a selection.

2. Infrastructure Repair with Advanced Board Replacement

Please make a selection.

3. Infrastructure Software Subscription Agreement/p>

Please make a selection.

4. Infrastructure Software Installation

Please make a selection.

5. Infrastructure Preventative Maintenance Inspection:

 

a. Annually

Please make a selection.

b. Semi-annually

Please make a selection.

c. Quarterly

Please make a selection.

6. Telco line failure or degradation identification

Please make a selection.

7. Wireless link failure or degradation identification

Please make a selection.

8. Infrastructure Antenna, feed line, grounding response

Please make a selection.
Control and Base Stations:
 
Yes No

1. 24 hour x 7 day x 365 day On-Site response within 2 – 4 hours

Please make a selection.

2. 8:30 A.M. to 5:00 P.M., Monday – Friday, On-Site response; excluding legal holidays with same day service

Please make a selection.

3. Preventative Maintenance Inspection:

 

a. Annually

Please make a selection.

b. Semi-annually

Please make a selection.

c. Quarterly

Please make a selection.

d. Preventative Maintenance Inspection Checklist

Please make a selection.

4. Control and Base Station - Telco line failure or degradation identification

Please make a selection.

5. Control and Base Station - Wireless link failure or degradation identification

Please make a selection.

6. Control and Base Station Antenna, feed line, grounding response

Please make a selection.
Mobile Radio:
 
Yes No

1. On-site 24 hour x 365 day response with 2 – 4 hour response

Please make a selection.

2. 8:30 A.M. to 5:00 P.M., Monday – Friday, On-Site response; excluding legal holidays, with same day service

Please make a selection.

3. 8:30 A.M. to 4:00 P.M., Monday – Friday, excluding legal holidays; at an Advanced Electronics, Inc. facility. Customer brings equipment

Please make a selection.

4. Preventative Maintenance Inspection:

 

a. Annually

Please make a selection.

b. Semi-annually

Please make a selection.

c. Quarterly

Please make a selection.

5. Mobile antenna replacement coverage, one antenna per radio, per year.

Please make a selection.

6. Remote Control Head Options for Mobiles Radios

Please make a selection.

7. RICS car kit repair

Please make a selection.
Portable Radio:
 
Yes No

1. 8:30 A.M. to 5:00 P.M., Monday – Friday, excluding legal holidays; at an Advanced Electronics, Inc. facility. Customer brings equipment to Advanced Electronics, Inc.

Please make a selection.

2. Preventative Maintenance Inspection:

 

a. Annually

Please make a selection.

b. Semi-annually

Please make a selection.

c. Quarterly

Please make a selection.

3. Battery replacement, including disposal of spent battery. One battery per year, per radio, when accompanied with radio

Please make a selection.

4. Battery engraving, provided that radio is engraved

Please make a selection.

5. On-site pick up and delivery:

 

a. As needed basis

Please make a selection.

b. Standing call on Tuesdays and Thursdays

Please make a selection.

c. Other. Please identify:

Please make a selection.

6. Belt clip replacement, one belt clip per radio when accompanied with radio, one per year per radio on MA

Please make a selection.

7. Portable antenna replacement, as needed per radio when accompanied with radio, one per year per radio on MA

Please make a selection.

8. Portable Radio Accessories:

 

a. Blue tooth ear piece replacement

Please make a selection.

b. Portable leather holster replacement

Please make a selection.

c. Portable surveillance kit replacement

Please make a selection.

9. Portable speaker microphone replacement

Please make a selection.

10. Local Radio (Mobile and Portable) Support with Pick-up and Delivery

Please make a selection.

11. Portable Pick up and Delivery ONLY

Please make a selection.

12. Radio and / or battery engraving; quote ONLY

Please make a selection.

13. SP - Local Subscriber Repair – Motorola Depot

Please make a selection.
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